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Privacy Policy

mafacter S.L.U

This Privacy Policy was last updated on August 2025, and applies to all users who interact with the Manfacter platform, including its tools, services, and any subdomains belonging to the company.

Collection, processing, and use of personal data on the website:

In accordance with the provisions of the General Data Protection Regulation 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), we inform you that in order to use some of the services offered on our website, it may be necessary for you to provide certain personal data, which will be incorporated into automated files.

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and Organic Law 3/2018 of December 5 on Personal Data Protection and Guarantee of Digital Rights, concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data, repealing Directive 95/46/EC, we inform you that the data controller is:

  • Corporate Name: manfacter S.L.U

  • Postal Address: C. Leonardo Rucabado 10, entreplanta 7, 39700, Castro Urdiales, Cantabria.

  • Email: info@manfacter.com

For any comments regarding possible violations of intellectual or industrial property rights, as well as regarding any content on the website, you may contact the company using any of the above means.

The content of the Website is intended to inform users about the services offered by the company as a result of requests, actions, or procedures carried out by the User through the website. The data subject to processing will be those you provide through the forms available on the site or via emails sent to the addresses listed, as well as any other data generated during the maintenance of the corresponding relationship.

All fields marked as mandatory in any form must be completed; omission of any of them may result in our inability to process your request or provide the corresponding services.

Additionally, during data collection, your consent may be requested for purposes not directly related to the service. If you do not agree with such additional processing, please check the relevant box provided for that purpose.

Information Requests: The personal data used in these cases comes from the data subject, who provides it to manfacter S.L.U by completing the contact form on the Website, making a phone call, or sending an email.

This data is used to respond to inquiries and provide information to those who request or expressly authorize it, mainly via email.

The person accessing this Website (hereinafter, the User) confirms that they meet the minimum legal age established by the GDPR 679/2016 (14 years) or the applicable national regulations to give consent in relation to Information Society Services.

By accessing this Website, the User expressly accepts all the clauses of the legal information, this privacy policy, and the cookie policy, as well as any specific conditions applicable to the use of certain services. If the User does not accept any of these clauses, they must refrain from accessing the Website.

By accessing the social media accounts of manfacter S.L.U, the User accepts the processing of their personal data by such networks, in accordance with their respective privacy policies

Purpose of personal data processing

We will process your personal data collected through the Website for the following purposes:

  • Sending information requested through the contact forms available on the Website regarding products or services offered by the company.

  • Analyzing user profiles to optimize, measure, and personalize Website usage.

  • Collecting data and CVs from individuals interested in participating in recruitment processes for employment within the company.

  • Sending newsletters as well as commercial communications about promotions and/or advertising of the Website.

You may object to receiving commercial communications by any means at any time by contacting manfacter S.L.U.

Completion of the fields in these forms is mandatory; it will be impossible to fulfill the stated purposes if such data is not provided.

 

Data retention period

The personal data provided will be kept while your communication is being managed and/or until you request its deletion, and for the minimum period necessary to comply with legal obligations or potential liabilities arising from the services provided.

 

Legal Basis

Your data will be processed on the following legal bases:

  • Your free, specific, informed, and unequivocal consent. By providing this privacy policy, we inform you that, after reading it, if you agree, you may give your consent through a clear affirmative action, such as checking a box provided for this purpose.

If you do not provide your data or provide incomplete or incorrect data, we will not be able to process your request or provide the requested information or services.

 

Guarantee

The User guarantees that the data provided is true, accurate, complete, and up to date, being responsible for any damage or harm, direct or indirect, that may arise from breach of this obligation. If the data provided belongs to a third party, the User guarantees that they have informed the third party and obtained their authorization to provide their personal data to manfacter S.L.U.

 

Data retention

Your data will be retained while the contractual relationship is maintained or for the years necessary to comply with legal obligations, unless you request its erasure, or for the time required to fulfill the purposes for which it was collected.

 

Recipients

Your data will be kept under strict security measures to ensure confidentiality and safety. They will only be shared with the following entities and purposes:

  • Entities and providers that provide services to manfacter S.L.U for the proper delivery of such services. These entities and providers are duly accredited and sign the corresponding data processing agreement in compliance with current data protection regulations.

  • Official organizations and entities in compliance with applicable laws and regulations.

  • Any international data transfers when using U.S. applications will adhere to the Privacy Shield agreement, ensuring that U.S. software companies comply with European data protection standards.

Your data will not be communicated to any third party outside manfacter S.L.U, except as described above or when legally required or with prior authorization.

Recipients outside the European Union: manfacter S.L.U does not transfer personal data to third parties nor contract service providers outside the EU.

 

Rights

As the data subject who has provided us with personal data, you have the right to obtain confirmation of whether manfacter S.L.U is processing your data. Specifically, you are entitled to exercise the following rights under data protection law:

  • Right of access to your personal data.

  • Right to request rectification of inaccurate data.

  • Right to request erasure of data when, among other reasons, it is no longer necessary for the purposes it was collected.

  • In certain circumstances, the right to request restriction of processing, in which case we will only retain the data for the exercise or defense of claims.

  • In certain circumstances and for reasons related to your particular situation, the right to object to processing. We will stop processing the data unless there are compelling legitimate grounds, or for the exercise or defense of possible claims.

  • In certain circumstances and for reasons related to your particular situation, the right to data portability.

You may exercise these rights or request additional information by submitting a copy of an identification document and briefly describing your case and the right you wish to exercise, either by letter addressed to manfacter S.L.U at its main address, C. Leonardo Rucabado 10, entreplanta 7, 39700, Castro Urdiales, Cantabria, or by email at info@manfacter.com.

If any of your rights have been violated, you also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), at C/ Jorge Juan, 6, 28001 Madrid, or via the AEPD’s electronic headquarters: https://sedeagpd.gob.es/sede-electronica-web/

Duration and modification of the privacy policy

Manfacter S.L.U reserves the right to modify, in whole or in part, this Privacy Policy, publishing changes on the Website. It may also make any modifications it deems appropriate without prior notice, including changing, removing, or adding content and services, as well as how they are presented or located. Consequently, the policies in effect at the time the User accesses the Website shall apply, and users are advised to read them periodically.

Regardless of the above, manfacter S.L.U may terminate, suspend, or interrupt, at any time and without prior notice, access to the Website’s content, without the User being entitled to any compensation.

For the resolution of any disputes or issues related to this Website or the activities carried out on it, Spanish legislation shall apply, to which the parties expressly submit, with the Courts and Tribunals of Madrid being competent to resolve all conflicts arising from or related to its use.

Use of ClaudIA – Manfacter S.L.U Intelligent Assistant

ClaudIA is an artificial intelligence system designed exclusively to answer questions related to manufacturing, materials, 3D design, and related topics. It does not guarantee the accuracy or completeness of the information provided and should not be considered a substitute for professional or technical advice.

Manfacter S.L.U accepts no liability for decisions made based on ClaudIA’s responses. We strongly recommend validating the information and, in case of doubt, contacting our team of human advisors directly. The use of ClaudIA implies acceptance of these terms and acknowledgment that the final responsibility lies with the user.

 

Contact

If you have any questions or would like further details regarding the handling or protection of your personal data, you can contact us directly through the following channels:

  • Data Controller: manfacter S.L.U

  • Postal Address: C. Leonardo Rucabado 10, 39700, Castro Urdiales, Cantabria.

  • Email: info@manfacter.com